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Testimonials

Contacted regarding an old morgage where the company went into receivership. FT offered to take my case on a no win no fee basis and over the following months gave me regular updates and at the outcome a cheque for £28.000 so very satisfied and would recommend them.​
Mr H. Worcestershire​£28,286​
Fountain Templar contacted me by letter to say that we were owed compensation from an interest only morgage. After contacting them they explained how we should be owed money. After a couple of months of obtaining information painstakingly, Fountain Templar went on and we recieved a pay out. I want to thank them for their professionalism and patience in getting the best results. I would recommend them to anyone even if you think you do not have a claim.
Mr and Mrs N. Wolverhampton£13,419
Compensation for mis-sold morgage, we were more than happy with the service that Foundation Templar provided. We would strongly recommend FT services throughout our successful claim process.
Mr and Mrs B. Droitwich£43,967
I was contacted by these guys as I had dealings with a company which resulted in me losing an amount of money. From the start to finish of the process they have been completly professional and a pleasure to work with. I must admit at an early stage I was sceptical but that worry quickly disappeared. The process was lengthy but that was no fault of Fountain Templar and the result was superb! I would have no hesitation of recommending them to anyone. thanks again!
Mr and Mrs P. Bewdley£59,435
I used Fountain Templar to pursue a claim for negligent financial advice. I had previously taken advice and been held in limbo for some 18 months with another company. Before they decided not pursue my complaint on the grounds that they had valued my claim at less then £30,000 - their fees were also realluy high. I then instructed Fountain Templar and was looked after by Simon and Ryan Green - they were extremly helpful from the beginning and reassured me that I had a vaid claim which was worth pursuing. They kept me updated throughout what was a lengthy process and were always on hand to offer advice and guidance whenever I needed. I have now been paid out, with my total compensation over £50,000! I would use their services agin, and would definitely recommend to friends and family. First class serive. thank you.
Mr and Mrs E. Wolverhampton£54,896
We used Fountain Templar to make a claim for a mis-sold interest only morgage. My husband made contact with Fountain Templar, speaking with Simon Green one of the directors, and he reassured us that we had a valid claim! We dealt with both Simon and Ryan green - they were both extremly helpful and informative, nothing was too much trouble! I would recommend their service, top calss!!! Thank you!
Mrs E. West Midlands£50,000
Fountain Templar looked into a morgage I had, which they discovered was sold to me incorrectly when I took it out. I'm glad they did so as it was well worth the outcome. I had a very large refund which I didn't even think I was owed.
Mr G. Worcester£31,488
Approached by FT regarding a mis-selling of a morgage product. The company folded leaving many of us without a means to pay back our interest only morgages. FT approached me with the intention of claiming compensation back in the light of this. To start off I was sceptical that I would gain anything from pursuing this, but FT kept me updated with the progress and after some months of form filling and back and forth between them and the respondent I recieved a pay-out. I cannot thank the team enough for contacting me. You may think the fee is a bit hefty but it's a small price to pay given the amount of work involved.
Miss C. Malvem£35,243
Fountain Templar got thousands for me in compensation, and my friends and family too.
Mr B. Birmingham£16,720

Information required by our regulator

FCA Handbook:  as we are authorised and regulated by the FCA, we must comply with the CMCOB Claims Management Sourcebook.

CMCOB 3.2.1:  We simply wish to talk to you to provide you with more information.  We therefore believe our messages in this website comply with the “fair, clear and not misleading” rule. 

CMCOB 3.2.6:  The type of claim we can help you with could be submitted to the FSCS.  We are not allowed to “suggest” to you that you “will have a more favourable outcome” if you use our services.  However, you are free to form your own opinion.

On this website, we have referred to open-source data from the FSCS’s website.  By comparing it to our confidential data, we know we are responsible for 80% of the mortgage claims paid out in 2024/25.  That is a factual statement.  It is not a suggestion or an opinion that you will have a “more favourable outcome” if you use our services.

Our interpretation of CMCOB 3.2.6 is that it is not intended by the FCA to prevent consumers from having access to fact.  It is designed to stop firms making groundless claims.  We whole-heartedly support that aim.

CMCOB 3.2.7:  To satisfy this rule, we state that you are “not required” to use our services.  It is possible for you to present your claim to the FSCS yourself, without paying any fees.

However, it is only fair that you know that the FSCS has sought to impose “rules” since 2024 which include deadlines to limit (1) the evidence put forward and/or (2) the ability to ask for a review.  You might conclude that these rules could prejudice the outcome of your claim.  We must not make any such suggestion.

CMCOB 3.2.9:  on this website we stated that our services are supplied on a “no-win, no-fee”.  We are therefore also required to state that:-

    1. the fee you will pay depends upon the compensation you receive and is controlled by the FCA’s Fee Capping Rules; and
    2. if you terminate our retainer after we have embarked upon your claim, we will charge you a termination fee which is a reasonable fee and reflects our lost opportunity to receive the whole agreed fee.