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About Us

We are Compensation Experts™.

We put wrongs right.

Our team is committed to excellence and has been successfully representing our clients since 2011.

The Directors have over 40 years of combined professional experience in different disciplines with such synergy to make our service unique, special and always cutting edge.

We know where there is unfairness in the financial market. 

What we have seen is awful.  What is more worrying is that cyclical themes exist.

We seek to redress the balance by helping those exploited by that unfairness.

We watch.  We wait.  We see history repeating itself.  

We then put together a solution to help people who are the victims of the mis-selling of financial products.

​We deliver cost-effective claims management services.

With us, what you see is what you get. We provide the service you request. We are not simply introducers who offer the world but then simply pass you on to a solicitor you have never met (to start the process from scratch). Your relationship with us starts here and stays with us. We have your back.

Take a look at our site to find out about the services we offer.  They are different.  They are unique.  

Please also take a look at our testimonials page. We are very proud of our success thus far. 

Please note: we have asserted common law Trade Mark rights on aspects of this website because we have had our work copied before by somebody then inserting the word “the”.  Please do not be confused by this other business.  We plan to resolve that matter in the near future.

Information required by our regulator

FCA Handbook:  as we are authorised and regulated by the FCA, we must comply with the CMCOB Claims Management Sourcebook.

CMCOB 3.2.1:  We simply wish to talk to you to provide you with more information.  We therefore believe our messages in this website comply with the “fair, clear and not misleading” rule. 

CMCOB 3.2.6:  The type of claim we can help you with could be submitted to the FSCS.  We are not allowed to “suggest” to you that you “will have a more favourable outcome” if you use our services.  However, you are free to form your own opinion.

On this website, we have referred to open-source data from the FSCS’s website.  By comparing it to our confidential data, we know we are responsible for 80% of the mortgage claims paid out in 2024/25.  That is a factual statement.  It is not a suggestion or an opinion that you will have a “more favourable outcome” if you use our services.

Our interpretation of CMCOB 3.2.6 is that it is not intended by the FCA to prevent consumers from having access to fact.  It is designed to stop firms making groundless claims.  We whole-heartedly support that aim.

CMCOB 3.2.7:  To satisfy this rule, we state that you are “not required” to use our services.  It is possible for you to present your claim to the FSCS yourself, without paying any fees.

However, it is only fair that you know that the FSCS has sought to impose “rules” since 2024 which include deadlines to limit (1) the evidence put forward and/or (2) the ability to ask for a review.  You might conclude that these rules could prejudice the outcome of your claim.  We must not make any such suggestion.

CMCOB 3.2.9:  on this website we stated that our services are supplied on a “no-win, no-fee”.  We are therefore also required to state that:-

    1. the fee you will pay depends upon the compensation you receive and is controlled by the FCA’s Fee Capping Rules; and
    2. if you terminate our retainer after we have embarked upon your claim, we will charge you a termination fee which is a reasonable fee and reflects our lost opportunity to receive the whole agreed fee.